privacy policy

Privacy Policy
This website introduces the services of "Kurotaki no Oyado" (hereinafter referred to as "the Ryokan").

■ Privacy Policy
The Ryokan has established the following privacy policy, built a framework for protecting personal information, and ensures that all employees recognize the importance of personal information protection and are committed to its protection.

■ Management of Personal Information
To keep customers' personal information accurate and up-to-date and to prevent unauthorized access, loss, damage, falsification, or leakage of personal information, the Ryokan implements necessary measures, including maintaining security systems, developing management structures, and ensuring thorough employee training, to strictly manage personal information.

■ Purpose of Use of Personal Information
On this website, customers may be requested to register personal information such as their name, e-mail address, and phone number when making inquiries. Such personal information will not be used for any purpose other than that for which it was provided. The personal information provided by customers will be used to send e-mails and documents for the purpose of communicating, providing business information, or answering questions from the Ryokan.

■ Prohibition of Disclosure and Provision of Personal Information to Third Parties
The Ryokan will appropriately manage personal information entrusted to us by customers and will not disclose personal information to third parties, except in the following cases:

When there is the customer's consent.

When disclosing to contractors to whom the Ryokan outsources services in order to provide the services requested by the customer.

When disclosure is required by law.

■ Security Measures for Personal Information
The Ryokan takes all possible security measures to ensure the accuracy and safety of personal information.

■ Inquiries by the Individual
If a customer wishes to inquire about, correct, or delete their own personal information, we will respond after confirming their identity.

■ Compliance with Laws, Norms, and Reviews
The Ryokan will comply with Japanese laws and other norms applicable to the personal information we hold, and will review and improve the contents of this policy as appropriate.

■ Inquiries
For inquiries regarding our handling of personal information, please contact us at the following:

Kurotaki no Oyado
392-2 Nakado, Kurotaki-mura, Yoshino-gun, Nara 638-0221, Japan
Phone: +81-90-2107-6607